Payment and Return Info

Credit Cards

Accepted credit cards are Visa, MasterCard, and American Express.

Check is in the Mail & Calling in the Card

These payment options allow you to place your order through this site and then mail in your check or call in your credit card number. Orders will be accurate and trackable, plus will be ready for shipment upon receipt of payment with no delay.

Credit Card on File

With your authorization, we will keep your payment information on file and you will not be required to submit it each time you order. Just call 818/988-4488 one time to set up your file.

Ordering Options

Orders are accepted through this website, by phone at (818) 988-4488, and by email at


All merchandise may be returned for a refund or credit (your choice!) of the cost of the item only. Shipping charges will not be refunded.


As with all agricultural products, our hay varies in quality from season to season, and batch to batch. All bales are carefully inspected upon delivery and once again as each bale is bagged for individual shipments. Unfortunately, we cannot guarantee that your rabbit will always like each and every batch or variety. We make every effort to supply the best possible product -- if you have any questions about our hay, please let us know.


Thank you for your support of BunnyLuv. Your business is deeply appreciated. Please feel free to call (818)988-4488 or email anytime. Old-fashioned letters are okay, too, especially when they hold photos. Send written correspondence to:

BunnyLuv Rabbit Resource Center
16742 Stagg Street #104
Van Nuys, CA 91406

Call in credit card numbers and billing questions to (818)988-4488.